• Svetla Tzvetkova UNWE – Sofia
Keywords: public transport, social effectiveness, quality transport, stable urban transport systems


: The functioning of public transport as a primarily social phenomenon leads to the realization of a significant social effect. The more deployed and high-quality the level of transportations is, the larger the social effect is. This also elevates the culture of passenger service and the use of modern environmentally friendly means of transport. The social effect has a multilateral manifestation, but the most significant one is its manifestation in the following trends: satisfying the population's various travel needs; reducing travel time and increasing free time, thus increasing the time for rest, relaxation, entertainment, educational and sport activities. The social effect is also achieved through the use of modern and environmentally friendly means of transport with reduced harmful emissions and noise impact on the population's health. The primary goal of socially effective public transport is to be accessible to everyone, to provide comfort, awareness, safety and security during passenger travel by incorporating efficient and stable urban intelligent transport systems and modern integrated environmentally friendly public transport with better emission indicators. The present report is dedicated to the main trends of increasing the social effectiveness of public transport in cities.


European Standard EN 13816: 2003;

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Mutafchiev, L. (2000) Organization of Urban Passenger Transport, UE “Stopanstvo”, Sofia;

Strategy for ITS development for Sofia (November 2010).

Vasilev,E. (1997) Development and Effectiveness of Passenger Freights, UE “Stopanstvo”, Sofia