INDIVIDUAL RESISTANCE IN CHANGE PROCESS
Abstract
Organizational changes in which great human efforts have been invested, as well as financial resources and time, in reality often result in low or only short-term effects. The purpose of this paper is to emphasize the highest possible level of communication with employees in order to proactively overcome individual resistance. The scope of the primary research for this study demonstrates the analysis of the questionnaire results which was obtained from 30 Croatian managers and their experience with individual resistance to changes. The survey showed four types of largest barriers in Croatian organizations. The main conclusion is that managers in this country lack the knowledge of operating in a challenging competitive environment.
References
Cats-Baril, W. (1998). Listening to The Customer Voice. Bled, Slovenia: IEDC seminar.
Green, M. (2007). Change Management Masterclass. London, England: Kogan Page.
Horvat, Đ., Perkov, D. & Trojak, N. (2012). Strategijsko upravljanje i konkurentnost u novoj ekonomiji [Strategic Management and Competitiveness in the New Economy]. Zagreb, Croatia: Edukator.
Marušić, S. (2001). Upravljanje ljudskim potencijalima. [Human Resource Management] Zagreb, Croatia: Adeco.
Perkov, D. (2008). Upravljanjem promjenama do održivog rasta poduzeća. [Change Management towards Sustainable Enterprise Growth] Zagreb, Croatia: Ekonomski fakultet.
Perkov, D., Genzić, J. & Perkov, M. (2011). Međuodnos svrhe, sadržaja, mjerila i ciljeva poslovne promjene [Interrelationship of Purpose, Content, Standards and Goals of Business Change]. Zbornik Visoke poslovne škole Libertas [Proceedings of College of Business and Economics Libertas]. (p. 5-16). Zagreb, Croatia: Libertas College of Business and Economics.
Clancy, T., Stiner, C. & Koltz, T. (2002). Shadow Warriors: Inside the Special Forces. New York, NY: Putnam.
Cohen, A. & Granatstein, J. L. (Eds.). (1998). Trudeau's Shadow: The Life and Legacy of Pierre Elliott Trudeau. Toronto, Canada: Random.
Meidenbauer, J. (Ed.). (2004). Discoveries and Inventions: From Prehistoric to Modern Times. Lisse, Netherlands: Rebo.
Puzo, M. (2001). The Family: A Novel. Completed by Carol Gino. New York, NY: Harper.
Rowling, J. K. (1999). Harry Potter and the Chamber of Secrets. New York, NY: Scholastic.
Copyright information
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (Creative Commons Attribution License 3.0 - CC BY 3.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
info@iseic.cz, www.iseic.cz, ojs.journals.cz